Atalla Technical Support and Training

Atalla Support

Comprehensive Training, Readily Available Support

Support Services
Support for most data security products comes directly through the Software Support organization. HPE provides in-depth technical support for all data security and encryption solutions that are under a support contract. You can reach a technical support resource by contacting us by phone, or email below during the hours of operation.


Technical Support (Monday through Friday, 7 am to 6 pm PT)
+1 800-500-7858
+ 1 916-414-0216 (outside of the U.S.)
Atalla Help Desk +1 916-414-0217 (outside of the U.S.)

Training and Education

HPE offers customer training on the following data security solutions. Classes typically run from 8:30 am to 5 pm PT each day, with approximately 70% lecture and 30% hands-on labs, and a class size maximum of 12 individuals.


Atalla Hardware Security Module (NSP) Training

The Atalla HSM (NSP) solution is a PCI HSM certified, tamper-resistant hardware security module (HSM) for cryptography is designed specifically for payment processing solutions, delivering high-performing cryptography and key management capabilities for card payment authorization and real-time fraud prevention. This two day class covers:

  • Cryptography and financial networks primer
  • Product overview, installation and configuration
  • Payment processing commands
  • Enhanced software update
  • Hands-on lab sessions


Enterprise Secure Key Manager (ESKM) Training

The Enterprise Secure Key Manager (ESKM) is a complete key management solution for generating, storing, serving, controlling and auditing access to data encryption keys. It enables you to protect and ensure continuous access to business-critical, sensitive, data-at-rest encryption keys, both locally and remotely. This one day class covers:

  • Product overview, installation and configuration
  • Admin and client demos
  • Versions and upgrades


Data Security - Secure Data Training

SecureData is the only comprehensive data protection framework that secures data as it is captured, processed, and stored across a variety of devices, operating systems, databases, and applications used by enterprises, merchants, and service providers. This course provides participants with demonstrations and hands-on activities using a practical, solutions-based approach. You will gain the knowledge and skills to:

  • Recognize basic terminology and understanding of the reference architecture
  • Understand the Authentication and Authorization processes
  • Compare and contrast the format types
  • Explain how Data Security can scale in the enterprise


Contact Training and Education

Class spaces are limited. Select Data Security at the HPE Security University, to view all course details, schedules and to register for training.

Related Products, Solutions and Services

Data Security

Data Security & Encryption

Protect, manage, and control access to sensitive data.

Hardware Security Module (HSM)

Atalla HSM Network Security Processor-NSP

Guard financial data and meet industry security and compliance requirements.

Data Encryption

Enterprise Secure Key Manager–ESKM

Protect your data and reputation, and comply with industry regulations.

Enterprise Security Consulting

Security Consulting Services

Consulting services to help you get most out of your investment in HPE security solutions.

Enterprise Security Training

Enterprise Security University

Expert instruction to optimize your security operations and your security investments.

Security Intelligence Services

Threat Defense Services

Uncover and implement targeted solutions to the biggest threats to your enterprise.

Application Security

Fortify Application Security

Static and dynamic application security testing to find and fix vulnerabilities before they can be exploited.


Security Operations

Intelligent security operations software that provide broad visibility to find and mitigate threats more effectively.

Vulnerability Research

Security Research

Innovative vulnerability research delivered as actionable security intelligence.

Engage with our HPE Security Community

Protect Your Assets Blog

Get IT security insights to protect your business ahead of attackers anywhere in the world.

Security Research Blog

Get innovative research, observations and updates to help you proactively identify threats and manage risk.

Protect724 Community

Join the HPE Security community to share, search, collaborate for solutions and gain feedback.

HPE Security on Twitter

Get the latest tweets on hybrid environment risks and defending against advanced threats.

HPE Security on LinkedIn

Connect with experts and discuss the latest info on new threats and risk in hybrid environments.

HPE Software on Facebook

Join with peers and experts to discuss how to make your HPE software work for you.

HPE Software on Google+

Discuss the latest on how to make your enterprise applications and information work for you.

HPE Business Insights

Gain strategic insights from IT leaders who help others define, measure and achieve better IT performances.